Reclamações/Elogios

This form is for the submission of Complaints or Compliments. Since this channel is used by IFAP - Contact Center, the requested clarifications will be mainly provided by telephone.

If you wish to obtain information and / or clarifications regarding the aids and supports granted by IFAP, you should use the form INFORMATIONS.

If you want to obtain technical support related to computer and application resources, you must use the form HELP-DESK.

After completing the following form and after submitting the data, you can print your order and the respective order number identifier.

Personal data management respects the Privacy Policy followed by IFAP.